FAQs
I really want to see more than 2 options!
In order to be sustainable + keep our service running smoothly, we limit swatches to two per order, however, if you would like to see more, you can place another order or utilize our Design Guide.
The swatch I want is out of stock, when will you get more?
We actively encourage returns + once they are returned to us, they are put back ino stock as soon as possible. If your favorite design is currently unavailable, it should be back very soon.
We are expecting our new Portobello + Brimfield swatches to arrive early January 2025.
Can I choose my own pairing of designs
Our play mats are already in their fixed pairs, unfortunately you are not able to customise which design you have on each side.
I've lost my returns label - how can I get these back to you?
Not problem, please email us at hello@totterandtumble.com and one of our team will be happy to help!